Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Washington, D.C. come from postal codes 20068, 20003, 20001, 20002, 20009, 20011, 20010 and 20004.
Verizon Wireless is a telecommunications company which offers mobile telephony products and wireless services. It is a wholly owned subsidiary of Verizon Communications. It is the second largest wireless telecommunications provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Verizon Wireless:
Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Verizon Wireless?
2.43 out of 5 59,484 ratings
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Problems in the last 24 hours in Washington, D.C., District of Columbia
The chart below shows the number of Verizon Wireless reports we have received in the last 24 hours from users in Washington, D.C. and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 17: Problems at Verizon Wireless
Verizon Wireless is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Verizon Wireless users through our website.
Phone (57%)
Internet (23%)
Total Blackout (9%)
Wi-fi (5%)
E-mail (3%)
TV (2%)
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Live Outage Map Near Washington, D.C., Washington County, District of Columbia
The most recent Verizon Wireless outage reports came from the following cities:Washington, D.C., Silver Spring, Greenbelt, Alexandria, McLean, Arlington, Falls Church, Kensington, Bethesda, College Park, Hyattsville and Takoma Park.
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City | Problem Type | Report Time |
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Wi-fi | ||
Total Blackout | ||
Internet | ||
Phone | ||
Internet | ||
Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Verizon Wireless Issues Reports Near Washington, D.C., District of Columbia
Latest outage, problems and issue reports in Washington, D.C. and nearby locations:
👷🏼♀️ (@rmk__1) reported fromAlexandria, Virginia
@VerizonSupport @VZWSupport THIS COMPANY CHARGES MORE THAN ANY OTHER PHONE CARRIER YET THEY TREAT CUSTOMERS OF 20+ YEARS LIKE PIECES OF ****.
LindaS (@Diva4Linda) reported fromWest Springfield, Virginia
@VZWSupport I was due refund last July and told at the time it I would be mailed a check. Now I called customer service to be told it was returned to directly to my checking account. It was not. I am now in a never ending loop of holds. Can anyone resolve my issue!
da pearl goddess🧚🏼♀️ (@gsellevee) reported fromLanham, Maryland
not verizon tryna charge me my debt with them on Christmas wtf
Jar Jar from Gungan city (@JRmarsh_all) reported fromWashington, D.C., District of Columbia
I can't help you anymore @VZWSupport you just need to take 🌈responsibility🌈I know none of the customer service folks can mail a sim card. I don't want to assume they don't know how to mail a package, but I'm sure someone they work with is familiar with the postal service
Kkapatos (@Kkapatos1) reported fromPimmit Hills, Virginia
@VerizonSupport outage in pimmit hills.
$hadeQUEEN (@high_sydity) reported fromWashington, D.C., District of Columbia
@_BIGGDIESEL They merged a lil min ago, I got Verizon too they really the best rn it’s just them prices😭😭 on a good month my **** 450
Damian (@Damgeel) reported fromSpringfield, Maryland
how’s verizon phone service 🤔
Enrique Fernandez (@epsato) reported fromWashington, D.C., District of Columbia
@VancityReynolds I'm thinking of switching from Verizon Wireless to Mint Mobile. Is it worth checking out? Do you use the service yourself? Also, any suggestions on how to break the news to my soon to be former carrier?
Jar Jar from Gungan city (@JRmarsh_all) reported fromWashington, D.C., District of Columbia
Today:1. my customer service call was disconnected after 55+ minutes of being put on hold2. My Facebook messenger conversation yielded me similar "I'm sorry I can't help, but how are you feeling?" consolations 3. A random Twitter DM interaction that @VerizonSupport suggested
🅿️🅰️♏️ (@wvtoots) reported fromWashington, D.C., District of Columbia
Going on almost 3 hrs of troubleshooting with @VZWSupport. God help me. 🙏🏻
Jeff (@nevertweety) reported fromWashington, D.C., District of Columbia
@MelissaRyan @adamjschmidt @Verizon This sucks. Have you ever tried "executive customer service"? Back in the days of consumerist they had a database of executive email addresses. The people who respond are usually the ones who are enabled to actually fix things.
Chris (@CPark_1985) reported fromArlington, Virginia
@SimoneBett @karl_diesel @Schleprock9192 Change is never easy- remember when MCI Center went to Verizon Center? It sounded so strange & now it’s like it was never changed...I’m glad they’re taking their time with the new name-this won’t be rushed and I’m confident it’s something we’ll all like.
👷🏼♀️ (@rmk__1) reported fromAlexandria, Virginia
@VerizonSupport you are the worst company I have ever dealt with.
Big Boss Manny (@Wide7Out) reported fromWashington, D.C., District of Columbia
Nobody wants to talk to that ******* infobot @Verizon stop that ****. Stop being ******* cheap and pay these *********** so we can talk to an actual human.
Daniel Flores (@quvo) reported fromArlington, Virginia
@verizonfios Verizon disconnected my wifi with no reason and in the verge of a presentation. Been holding on the phone for over an hour. Help
Matt (@trinertech) reported fromWashington, D.C., District of Columbia
@Lorislp12 @VZWSupport I’ve been Verizon loyal with their rural support but I’ll say it’s waning for sure
#ENDSARS🇳🇬/SAMO©👑 (@_YoungPicasso_) reported fromNorth Bethesda, Maryland
I love Verizon so far att could never
black jane elliott (@iWriterGirl) reported fromArlington, Virginia
@Verizon Day 2 on ineptitude. The automated system is more xenial than the actual CSRs. A different Kyle. Same crappy service.
#ENDSARS🇳🇬/SAMO©👑 (@_YoungPicasso_) reported fromWashington, D.C., District of Columbia
@Shakima_Lachell 🤔🤔 I just switched to Verizon from att haven’t had any issues hmm try dialing *22880 or *22899
Pie Shop DC (@pieshopdc) reported fromWashington, D.C., District of Columbia
@comcastbusiness we need help ASAP! Our business landline is down and it’s saying “this @Verizon wireless number can not be reached” We don’t even have Verizon. Never have. And it’s not a wireless #. 202-398-7437.
Verizon Wireless Issues Reports
Latest outage, problems and issue reports in social media:
analisa_bianca (@vengrel) reported
@LadyJayPersists Been with Verizon since their GTE Mobile days. Never had a problem and they give great discounts to State employees.
Ryan Perezluha (@51RyanP) reported
@Verizon Service is horrible tonight what gives?? Usually it is fast without wifi but our service has been nothing but awful tonight
Obey Garebear 👨🏿🚀 (@GarebearMotions) reported
Your hotspot plan data sucks! I can’t even add a device without it saying that my address is invalid. The same one I’ve had for a while now. Can’t even use my hotspot device. Refunding, thanks for absolutely nothing @Verizon
ً (@angeIkyu) reported
@VZWSupport my phone has no service and the agent isn’t helping me. I can’t even call customer service because I have no way to call them!! can anyone do something about this? Why am I paying all this money for a phone that doesn’t work!!!
miy (@ka_miyahhh) reported
verizon know exactly how to ruin my day dumb *** phone service
David (@Azuth65) reported
@VerizonSupport Is there a fios outage in the Central New York region?
Yolanda (Glass)Brown (@BrownYglass) reported
@VZWSupport Thank you. I hope this is a number I can get information about the tower that was installed and not for phone service.
M. Aviña (@LeicaDork) reported
I got a flu shot but Verizon and my own wi-fi are still iffy? WTF Zi want my 5g chip!!!!!!!
Timothy Martin (@TimothyMartinJr) reported
Holy **** for being on the phone with @ATT thinking of switching to @Verizon
Emily Kennard (@emilykennard) reported
@VZWSupport Hi. I’ve been having voicemail issues for months. I can access, but callers cannot leave messages. I cannot access visual voicemail in general or in my settings (iPhone XR, iOS 15) but I believe it is set up on my account. Could this be the problem? Please help!