Top 507 Reviews From Legit Papa John's Buyers (2024)

Staff

I rarely get carry out from anywhere.. Picked up carry out from LeMoyne pa location.. Staff were friendly. I was shocked at how small a large pizza was. 21.00 worth. It was meat lovers, however had very little meat at all, of any type. Cheese was pathetic, and large areas of puffy crust around the outside that were basically big bread sticks. I took it to my buddy's place and he was like gawd this is bad. I think we will stick to the mom and pop pizza shops from now on.

Staff

When I first became a customer of Papa Johns I was delighted. The ingredients were abundant and delicious. For years I refused to buy from anyone else. The last two purchases the pizzas were very inferior. The vegetables were very skimpy and the whole pizza was dry on one order. The last pizza was special with pickles. I ordered one as was and the other I added 3 toppings. On that one the crust was missing most ingredients and what was there was very tiny and skimpy. I never saw any sliced pickles like in picture. It was disgusting and disappointing. Please train your employees to realize someone is waiting eagerly and hungry for their meal and it makes them angry for such negligence. I have decided to try another pizza business. I’ll come back to you later to see if you have changed back to the Papa Johns I used to know.

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Customer ServiceStaff

The guy in the Monroe store (Jay) very rude on the phone. Called in my order, he had a very bad attitude. Just because I didn't understand him and had questions about the menu. When I asked him again he sounded like he couldn't care less if I ordered or not. I told him he didn't need to be rude and he said he wasn't. And then said, "Can I finish my job." Which would have been ok but at that point I was done.

Customer Service

As usual very poor customer service. Ordered at 11:15 pm. Order was accepted and within minutes order was cancelled. No delivery drivers, tried then to reorder as told I could do and we would pick up. Order was cancelled again, really they didn't want to make the pizza. It would be so awesome if Papa John's could actually hire people that really take pride in their job and the company. Stay away from the Logansport Indiana Papa John's as this store is very poor quality.

Customer ServiceStaff

The ** female manager is VERY unprofessional and rude! She accused me of stealing food after I purchased it! The staff knew I paid for my food and sat there and did nothing. Never again will I ever step foot in the store again.

I waited 55 minutes for a cold pizza to arrive. No wonder it was cold as their tracker said it was being checked and cut for 20 minutes (aka sat in the store). It then took 20 minutes to deliver and wasn't in an insulated bag. Now waiting for a replacement. Will be bedtime before my food arrives at this rate.

I ordered a large all meat pizza, well done but it was burned. The crust was uneatable. I always order my pizza well done but if one trash and that where it went. Never ordering Papa John's again! Pizza Hut for now!

This website, just like any other business website, is NOT user friendly. I type in Shaqaroni pizza, and it brings up your website of course. Then it wants to know your location, and whether or not it will be delivery or pickup. Then, when it finally gets back to the actual order, the Shaqaroni is not even an option anymore. I can't even type it in. It wants to know the crust option, and this option and it offers this or that, but not what I want. That's ok 'cause it's cheaper to go to little caesars anyway.

Customer Service

Ordered and paid for a large delivery today at opening time 10:05am for a birthday party. Was told delivery was set up for 11:45 am for party at noon. Called at 12:05 and was told order was missed and we would have to wait until 1:15 pm. Blown birthday party! Establishment 4401 Curry Ford Orlando. That is a great memory!

Staff

I received an order from 545 Clough Pike, Cincinnati OH, which included (2) 20oz drinks, 1 Dr Pepper and 1 Pepsi. After removing Dr Pepper from bag, immediately noticed that the screw-cap had been unsealed, and some of the soda presumably consumed. I have staged a complaint with the GM of the store, but have not received any acknowledgement of issue. Having a driver consuming a drink that is given to a customer is one of the grossest things that has happened, and is incredibly trashy. While I am grateful for a refund, an employee consuming something that's to be given to a customer is completely uncalled for.